Thursday, October 27, 2005

FDI in Retail

With my newfound interest in the pink papers I couldn't help myself from getting drawn into this hot debate - "Should India allow FDI in Retail?"

First of all, for the uninitiated, FDI stands for Foreign Direct Investment, as opposed to FII (or Foreign Institutional Investment - Thanks for the correction Chaudi!), of which a lot is being heard with respect to the stock market. So, basically FDI means foreign players (of the corporate type) are allowed to come to India and set up shop. FII means foreign investors are allowed to buy & sell securities (shares, bonds, derivatives, etc.) in Indian stock markets.

Okay, so back to the hot question - FDI or not to FDI in retail. I went through an exhaustive presentation prepared by ICICI bank which you can find here. So basically they and everyone else on the net are crying for FDI like a sullen child for the one lollipop he just has to have!

To summarize them all, the various arguments given in support for FDI in retail are:
  • Improve competition in the retail sector
  • Develop the market
  • Greater exports as the global players will start sourcing products from Indian companies
  • Employment generation, with possibly higher wages
  • Lower prices for consumers, more choice for consumers, higher spending by consumers
  • Tourism Development (!!)
  • Development of agriculture and processed food sectors in India
  • Increase in tax collection
What I can't understand is why the fuck do we need foreign players to achieve all the above given benefits for us? Except probably the first point (increased competition) everything else can be achieved by Indian players in the retail sector as well. Why are we looking up to global players to come down and save our markets from doom and total anhilation!

Can't Indian players, such as Pantaloons, Big Bazaar, Vishal Mega Mart, etc. generate employment? Can't they develop the market? Aren't they already doing that? Accepted, that if we allow foreign players to enter the market the market will grow at a faster rate and employment generation will be faster. But shouldn't we give Indian companies a chance to develop and mature before introducing the competition?

If, at this nascent stage, foreign giants like Wal-Mart & Carrefour are allowed to enter Indian markets they'll wipe out the Indian players. These global players have years of experience in the retail sector. They weild a lot of corporate muscle. They just have to enter the market and replicate their business model, supply chain, etc. Indian companies on the other hand might still be struggling with their supply chains and sourcings & procurements. There's no chance they will be able to stand up to the might of these global giants.

With FDI in retail, it's being touted that Indian exports will increase, since global players will start sourcing products from India (whch means that they will buy Indian products and sell them in foreign markets). Does anyone really believe that crap? How many companies will prefer China as their sourcing destination vis-a-vis India is anyone's guess! Did the government give enough incentives to the Indian manufacturing sector to develop? Indian labour laws are being changed to attract foreign investments! Why the fuck can't they be changed to benefit the Indian manufacturing sector?

Can't Indian players consolidate the fragmented retail market so that tax revenues increase? Can't they offer lower prices to consumers? Big Bazaar is already doing that! Why do we need a Wal-Mart to give us lower prices. Why now?

Wouldn't it be better if the Indian retail sector is captured by a number of Indian retail chains instead of foreign players? Wouldn't it be better if instead of killing Indian retails chains in their infancy they're given a chance to capitalize on the Indian markets and perfect their business processes in one of the largest and fastest growing markets of the world. And then to make foreign direct investments in other markets.

Don't you think India needs more TCS's and Infosys's? And not only in the IT sector.

Monday, October 24, 2005

Interesting stuff in the loo...

When I was young (okay, that makes me sound like a 60 year old, but I'm pretty young even now :-) I always used to look at these strange looking pink coloured newspapers with curiousity. Whenever I picked then up all I could fathom was acronyms - FDI, RBI, FII, SEBI, etc. Greek...abso-fucking-lutely greek!

Now I actually read one of them pretty regulary - The Economic Times - what can I say, evolution at work! So, I was reading the Sunday edition in the loo - like I always do - and I found two really interesting pieces...

Tuxedo Tuxman
On P3 (yeah - ET has a P3 too!), right above two cute looking (Indian) models ostensibly showing off Nokia mobile phones, was an article about cartoon channels majorly getting into merchandising kid stuff. Now, I didn't read that article, but what caught my eye, was the graphic besides it. Along with Scooby Doo and the Power Puff girls was (surpise) Tux!

Yes, the cute Linux penguin. The brave superhero, who has time-and-again saved the world by foiling the evil plans of Bill Gates and his WMD called Windoze . And guess what, besides it was the Debian logo! And our superhero was holding a flag which read "Nickelodeon 2.9". I have no frikkin' idea what that means... but I was wondering whether a braindead cartoon which shows Tuxedo Tuxman (that's the name of our beloved superhero in my hypothetical cartoon, btw) saving the world from the evil genius (?!) of Bill Gates by installing Linux on all the computers in the world would actually have any viewers. Well, why not? If a stupid cartoon with an irritating dog who keeps getting lost in a castle/old-house/cave with a monster/ghost/oversized-animal which is actually a man/robot-controlled-by-a-man who wants to keep the public at bay for vested interests can work - why not this!

Intelligent Tax Question
Just to make sure I sound intelligent I'll add this one...

On Page 12 there's this Agony Uncle by the name of Dr. B. S. Jindal who relieves your tax agonies. The question was:
Mrs X inherited a painting by M.F. Husain in 1969, which was bought by her husband for Rs 4,000. Over the years, the value of the painting has appreciated substantially. She now wants to sell the painting at current market price. Is there any tax liability (capital gains, etc.) on the sale proceed?

Interesting point #1, How much is she selling the painting for? What were the returns like? Is investing in art a viable investment option?
Interesting point #2, Is the money really taxable?
Interesting point #3, The answer to #2 is:
It should be possibel to establish that the painting in question was a personal effect not falling within the definition of capital asset as per section 2(14) of the Act and the receipt was out of the purview of any liablility even for capital gains.
How the fuck can one do that??

Wednesday, September 14, 2005

About EVS

A round of filling in with the 'corporate' details...

I'm working at Evalueserve.com Pvt. Ltd., hereinafter referred to as EVS. It's supposed to be the leader of an industry segment whose bubble has just about started to grow. And EVS claims that they're the one who began blowing the bubble in the first place. Heck! They even christened it - KPO - Knowledge Process Outsourcing... yeah, yeah, it's outsourcing alright, but not of the Business kind!

So, what the fuck is a KPO? Well, technically speaking it is a BPO (Business Process Outsourcing) outfit, in the strict sense of the term. BUT, and that's a big but, (notice - no extra 't'), the point is, almost anyone in India, specifically the Indian media, associates the word BPO with call centres. Or any other braindead job! EVS is not about receiving calls and telling the stupid caller for the frikkin' Nth time that he has to click the "Start" button to shutdown his computer :-)

Let me elaborate further. In any call center, the customer executives are given a set of questions, possible answers, and a fake accent. They use all three to answer mundane questions day-in-and-day-out! Everything is based on a rule.

KPO is different. It's a business process being outsourced alright, but the business process is not repetitive or rule based. It needs some input of knowledge. Let me give you a practical example. Try calling up your favourite call center and ask the person who answers your call to tell you the global market size of desktop printers in the year 2007. In all probability, your personal data is on the next flight out for a measly ten cents!

That's exactly the kind of job a KPO outfit does (the global market size part, not the other thing :-) It's something like offshoring the development of a software product. The team in India, China, Phillipines, whatever, needa more than a fake accent to code-up that piece of software. They need Knowledge. Domain knowledge to be specific. Only that in the case of a KPO it's not in software. It's market research, business analytics, financial analytics, data analytics, intellectual property services, and what have you.

Now, that you've got the basic idea of a KPO, let's get onto what exactly EVS does. EVS is into:

  • Business Research (BR): They answer questions like "What's will be the market size of shoes in America in the year 2010?", "How many companies are there in the telecom sector in EU and what are their strengths and weaknesses?", etc.
  • Intellectual Property Services (IP): They answer stuff like, "Here's a list of 500 patents that my company owns. Tell me which ones have the highest outlicensing potential.", "Here's what I think is a neat new invention. Please write me a patent application for it.", "Help! M$ has sued me for patent infringement. Please find prior art for M$'s patent so that I may get it invalidated and get my ass out of this hot soup!", etc.
  • Market Research (MR): They're the BPO in the KPO :-) These guys don't answer questions. They ask. They sit in the office all round the night, call up people in US, EU, etc., and pester them to answer long questionnaires :-)
  • Financial & Data Analytics (FADA): There's not much work at EVS in this department, that I know of. They're given lots of data and they're supposed to analze it :-P


I work in the IP department. I've written a patent application, done some prior art searches, assessed a few inventions for patentability, tried to invalidate a patent, and figured out patents with high outlicensing potential out of a given patent portfolio! Go figure :-D

Friday, September 02, 2005

Fotoblog ahoy!

Today was a 'gala' time @ office... not much work (as they say at EVS - "I was on beach") and I got hold of a digicam!

DSCN0158

That's my office, neat and tidy, until you have a look at my desk, of course!


DSCN0157
Corporate Modelling :-D We have a dress code @ EVS - formal trousers, formal shirt, leather belt, leather shoes, and tie! I have about eight of them - all from Big Bazaar for Rs 49 (Rupees Forty Nine) only!

DSCN0156

It's getting cold in here! That's how I look when I'm feeling cold! I came to know recently that my cubicle's temperature is set at 23 degrees celcius! If you're wondering - the shawl's not mine - it sorta borrowed :-)


DSCN0146

Two unsuspecting tiffins, moments before being devoured by hungry EVS employees... we have catered lunch @ RS 35 per meal and tiffins @ Rs 25 per tiffin. Lunch vendors are on a trial phase - so sometimes the catered lunch is amazing, and sometimes it's worse then Hall 1 food (which was good btw!) I stick to the tiffin - it's consistently good.

Lotsa stuff to right about working, working at a large company, corporate policies, EVS specifically - but I'm waaaay too sleepy right now!

Laterz...

It's review time folks!

Having a grih-pravesh back to my online blogging home with these easy going reviews...

Iqbal - A Story Above Cricket
After a long time has Bollywood come up with a movie which makes you smile, laugh, and cry - all at the same time. This movie is simply amazing (A-M-A-Z-I-N-G, in case you missed it!) With Nagesh Kuknoor (of Rockfor and Hyderabad Blues fame), Naseeruddin Shah, Girish Karnad, et al it's bound to be good.

Right from the first scene till the last, this movie keeps you glued to your seat, sharing the journey of Iqbal - a deaf and mute boy, the fact which is easily lost within five minutes of the movie - sharing his dreams of playing professional cricket for the nation, sharing his failures, his joys, and his sadness.

Don't skip this movie if you think that it'll be serious and the rona-dhona types just because it's about the struggles of a deaf and mute boy. If that's exactly what you're thinking, then for a minute imagine you're playing cricket and for some odd reason your captain has actually sent you in to bat! So you're on the pitch, all padded up, standing with your bat about a foot away from the pad. The bowler bowls a yocker right between that 'hole' and you come back to the pavilion even before the Maggi noodles are ready. So you're imagining it - right? Yes - so my point is, that the bat is what you're thinking about Iqbal, and the pad is what the movie actually is - and as Siddhu would put it - "The gap between bat and pad is so much that I would have driven a car through it..."

So you get the point!

The music is simply amazing - especially the "Aashayein" song... the melody, lyrics, timing, everthing about the song is amazing.

Shreyas Talpade, the boy who played Iqbal, and the little girl who's played his sister, both, have done an amazing job! Not to forget the female who's played the role of Iqbal's mother.

Net-net (new lingo that I recently learnt :-) everyone has done an excellent job. No overplaying, no underplaying, no excessive rona-dhona, no majboor-lachaar praanis - just feel good!

Nagesh Kukunoor has proved it again - and has succeeded in keeping Subhas Ghai away from direction.

And you love the fact that the movie gets over in a little more than two hours without the elaborate song and dance sequences. Which reminds me - the SC (that's the shortie for the Supreme Court, you idiot!) has recently passed an order asking Ketan Mehta and team to stop the screening of Mangal Pandey cuz his (Mr. Mangal's) descendents feel bad about the fact that their dada-pardaada may have had a relationship with a prostitute! Bah!

Wednesday, August 24, 2005

Back to Blogosphere...

Hola... me's back! Finally got my computer up and working - needed a new RAM. The older RAM got busted and has gone for a replacement. Got myself hooked onto the wired world with Reliance Freedom Plan - Rs 650 for a month and 1GB download limit. The speed is pretty decent for regular surfing + chatting.

Expect some rockin' posts in the coming few days!

That's it for now... keep visiting!

Nandz.

Friday, June 17, 2005

More blogs coming up...

I've been two weeks into my job now. A lot of new experiences; a totally new environment - a lot to blog about. But unfortunately the only access to the internet I have is from the office, and my contract specifies that anything I create on the company's time will be owned by the company. And I don't like my stuff to be owned by anyone else.

So hang on for some interesting blogs once I get my computer up in shape. Apparently I forget to affix the screws on the hard disk before couriering it to Gurgaon. It must've moving around a lot thrashing up all the parts inside the cabinet. It booted twice once I set it up and hasn't been responding since :-(

Pray for my computer's resurrection...

Tuesday, May 17, 2005

Indianizing Technology

"Yeh beech waala button teen baar dabaana hai, fir yeh waale button se is cheez ko doosre number pe laana hai, fir yeh waala button tab tak dabaate raho jab tak jo channel set karna hai wo na aa jaye, fir is beech waale button ko dabaate raho jab tak menu chala na jaaye"**


WheW!! That was me teaching my maid servant how to tune channels in her TV set.

More than 85% of India's population lives in the rural areas. Of the remaining which live in the cities, a large chunk cannot read/write in English. Thus, it can be safely assumed that a HUGE consumer base (~90%) in India is not familiar with the language of the queen.

Why then, do all the consumer electronic goods have instruction manuals, remotes, online menus, etc. in English?

I realized this fact when my maid servant asked me to teach her how to tune channels in her TV set and the entire procedure mentioned above had to be repeated for Channels #1, #2 and #3 till she mastered it!

I checked out the language options on the TV and the menus were available in either English or Vietnamese! WTF? IIRC the TV was some weird brand ("Igo" or something) - but come on, Vietnamese? In place of Hindi? For a product in India?

The other tough part was the remote control. None of the button were marked in Hindi. So she has to remember them by their shape or position - "Beech waala, gol waala, side waala, oopar waala, neecha waala..." - you get the point.

With almost all the companies targeting rural markets, a serious thought should be given to remote controls with markings in both, Hindi and English, and online menus in Hindi by default (so that one doesn't have to call in the service engineer to change the language).

It was sad to explain a very literate and educated woman how to operate the TV in such a way.

PS: Just before posting this entry, I checked out my Sony Trinitron. It has a remote control with only English markings and language options for the menus are - English and Arabic!

**Translated to English - "Press this button in the center thrice, then press this button to get this thing to the second position, then keep pressing this button till you get the required channel, finally press the button in the center again to make the menu disappear" :-D

Monday, April 25, 2005

An Open Letter to Haldiram's

To,
The Customer Care Cell,
Haldiram Manufacturing Co. Pvt. Ltd,
Delhi-Jaipur Highway,
Village Kherki-Daula
Gurgaon - 122 001 (Haryana)

Sub: Haldiram Chips Paprika Flavour - A Human Rights, Economical, and Environmental Perspective

Dear Sir/Ma'am,

I would like to bring to your notice that I bought and consumed a Haldiram's Chips packet which claimed to be of the Paprika flavour. I would also like to bring to your kind notice that shortly before buying the Chips packet I had written a 1500 word end semester examination for the course SOC486 entitled "Human Rights Theory and Practice." I would also like to bring to your kind notice the extreme form of Human Rights Violation (HRV*) both these activities caused to me.

But before I delve into that aspect, I believe it is my constitutional right to bicker about the price of the packet of chips. By back of the packet calculations (literally), charging Rs 15 for 36 grams of chips means that they have costed me Rs 416 per kg. Now this is a serious violation of the rights of the Nuts and Dry Fruits Association of India (NDFAI). As the official spokesperson I would like to remind you that the NDFAI holds Patent No. 34124568 which grants it the exclusive right "To charge more than what it's worth" (TM). Infact, not only are you overcharging your customers, you are also violating international patent law and in principle are using our trademarked slogan. As all the redressal forums in India, including but not limited to, the civil courts, the criminal courts, and the conusmer court, are ineffective; for this grave violation of the law I curse you that may your soul go to hell!

Coming back to the Human Rights perspective, I claim a compensation of US $4,32,45,109 for HRV under Art. 13 and Art. 19 of the Universal Declaration of Human Rights (UDHR).

Article 13: Everyone has the right to freedom of movement and residence within the borders of each state.
This infact is a pre-emptive claim, much like the pre-emptive strikes the world powers are indulging in nowadays. I am sure, and infact certain, that by consuming the aforementioned Paprika Chips I will suffer from gastronomical disorders which shall severly limit my freedom of movement. And as a double blow to my Human Rights, my state of mind shall be forcefully transformed from mildly erratic to that of the state of duress, thus violating my right to residence within the borders of each state.

Article 19: Everyone has the right to freedom of opinion and expression...
By consuming the Paprika Chips I feel my right to freedom if opinion & expression has been severly violated. All I can think of, opine about, and express is that horrible taste in my mouth and the sheer amount of money I had to spend to buy that wretched packet of chips. I am neither able to hold any particular opinion about or express my thoughts about the things that are of dear interest to me (which almost always is the opposite sex, but that is a different matter altogether).

Also, as a (much absent) student of Environmenal Engineering and Psychology, I claim that by forcefully packaging an utterly brainless "game" of Free Rumble Tumble with the chips made out of non-biodegradeable plastic you are

(i) Causing a widespread lowering of IQs of the youth of the nation. This has now assumed almost epidemic proportions, with other chips manufacturing companies being hit by similar diseases (albeit with different strains of mindless games).
(ii) Causing unnecessary environmental damage by releasing toxic plastics into the environment. As a free first counsel, I would suggest a Life Cycle Assessment (LCA) and Environmental Impact Analysis (EIA) of you product to lessen this adverse environmental impact. Contact me at 555-4523 for further consultancy (I usually charge $3000 an hour).

Having said all that, I am now truly convinced that your product Haldirams Chips Paprika flavour is not merely a Fast Moving Consumed Good. It is an extremely well camouflaged WMD with far reaching effects on HRV, economies of various nations, psychological and environmental impact.

Hence, I would request Mr. George W. Bush to please "Smoke 'em Out" (TM). Each one of them, Bloody Haldirams Chips Paprika Flavour! FREEDOM AND GLORY TO ALL! LONG LIVE THE LAND OF THE FREE! HAIL AMERICA!!

Thank you,

Sincerely yours,

Saurabh Nanda.