Was referred to Fabmall by someone on the ILUG-D mailing list. Ordered two books from them. The nice thing was that I didn't need a credit card (which sadly, I don't have yet) for shopping on this site. The HDFC direct debit facility worked just fine - which is great.
But what was not great was the fact that the buggers sent me a pirated book! They sent me the goddamn pirated version of The Mythical Man Month for two hundred and seventy five (Rs 250 + Rs 25 shipping)! I mean if I had to buy the pirated version I would've done it long back. Why the hell did I have to pay the entire amount for a poor paper, tattered binding and indecipherable printing! A poor version which probably would not give me the complete "book-reading experience"!
I called up their customer care about this issue, and they asked me for a written complaint in an e-mail. I shot it off immediately. It has been two days and I have not received a response from them.
The other book What Should I Do With My Life? is the original one.
The website said that the books usually shipped in three days, but they were a bit late. I had ordered them on Wednesday, and got one book on Monday (next week) and the other on Tuesday. Though they did send me a mail saying that the books might be a bit late.
So, it has been a mixed experience with Fabmall. A range of payment options. Well made website. One book in perfect condition, one pirated book! Delivery a bit late.
It was a hundred times better than First and Second at least. I used to follow up my order on the phone with their "Dial-A-Book" service everyday for two weeks and the book nevery came. I finally took the hint and looked somewhere else!
Pretty Informative
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