Even after asking my account number (which will give them instant access to all my contact details -- KYC, remember) they still want me to type out my email address, phone number (along with STD code -- mobile numbers don't work), and complete contact address.And finally, the damn thing doesn't work!
What's wrong with just giving an email address? Saves them from the development and maintenance cost of developing this stupid tool. Isn't customer support on email cheaper than doing it over the phone?Update: A friend tell me that the form works on IE and not on Firefox. Irks me even more!
